Frequently Asked Questions (FAQs):

In this guide, we have provided some of the most recent and frequently asked questions by the users of YourTexasBenefits. They always strive hard to ensure that their customers don’t face any issues while using their portal. Just have a look at the FAQ below, you may get the solution to your issue on the spot.

How can I apply for food stamps?

Ans: Online method is the easiest way to apply for food stamps. If you want to apply in person, call the local office or the Texas SNAP at the toll – free number 1-877-541-7905 to find out more details.

How can I replace a lost or stolen card?

Ans: In case, you lose your card reach out to the EBT hotline as soon as possible and dial 1-800-777-7328. If someone uses your card, it will not be possible to get those benefits back. So don’t wait and connect the EBT hotline immediately.

How to renew my food stamps?

Ans: To renew your food stamps, reapply before your certification period. The certification period is 6 months for all Texas residents. You can also renew your benefits online with a Your Texas Benefits account. If you wish you can also prepare a calendar or note to remind yourself of the renewal.

I am a Texas Benefit navigator. Can I help customers to know their eligibility details?

Ans: No. Your role is to assist people who want to apply and manage their benefits on It is the role of HHSC to determine whether the person is eligible or not.

How to get my community partner ID?

Ans: You can get it on the or can communicate with your regional support staff.

If you still have more doubts regarding YourTexasBenefits then please let us know, we will try to solve it as soon as possible.